This confidentiality policy defines and informs you of how TSF Factory uses and protects the data that you provide us, where applicable, when you use this website, which can be accessed from the following URL:

Please note that this confidentiality policy may be amended or updated at any time by TSF Factory, in particular to comply with any legislative, regulatory, legal or technological developments… In this case, the date on which it was updated shall be clearly identified in the header of this policy. These changes are binding to the user as soon as they are published online. Consequently, the user must read this confidentiality and cookie policy regularly to stay informed of any amendments.


In general, you may visit the TSF Factory website without providing any personal data concerning you. Under no circumstances are you obliged to provide this information to TSF Factory.

If you wish to obtain certain information or certain services from TSF Factory, it shall, in certain cases, ask you for your last name, first name, email address, telephone number, company and position (hereafter your ‘Personal Data’). By providing this data, you expressly consent to its processing by TSF Factory, for the purposes indicated in point 1 below.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and the amended French Data Protection Act of 6 January 1978, TSF Factory would like to inform you of the following points:

1. Processing purposes

TSF Factory may process your personal data:

(a) for the purpose of providing you with the information or services that you have requested (in particular: sending newsletters, sales offers or white papers, assessing your level of compliance, etc.);
(b) for the purpose of collecting information that enables us to improve our website, products and services (in particular through cookies);
(c) for the purpose of being able to contact you about different events concerning TSF Factory, including product updates and customer support.

2. Recipients

TSF Factory is the sole recipient of your personal data. This data, whether in individual or aggregate format, is never disclosed to a third party, except the subcontractors TSF Factory uses (you will find more information on this matter in point 7 below). Neither TSF Factory nor any of its subcontractors shall sell the personal data of those who use its website.

3. Retention time

Your personal data is only retained by TSF Factory for the time required for the purpose for which it was collected.

4. Data-protection rights

You have the following rights concerning your personal data, which you may exercise by writing to us at the following postal address: TSF Factory, Avenue de l’Énergie 25, 4432 Alleur.

Right to access data and data disclosure
You have the right to ask us to disclose the personal data concerning you.

Due to TSF Factory’s obligation to security and confidentiality when processing personal data, your request shall be processed on the condition that you provide proof of your identity, in particular, by producing a signed photocopy of your valid identity document.

TSF Factory would like to inform you that, where applicable, it shall be within its rights to object to demonstrably untoward requests (due to their number or repetitive or systematic nature).

Right to rectify or delete data
In respect of this right, the legislation allows you to request that the personal data concerning you in our possession be rectified, updated or deleted.

Furthermore, you may define general and specific directives regarding what shall happen to the personal data after your death. The heirs of a deceased individual may require that the death of their relative be taken into consideration and the necessary updates be made.

5. Response times

TSF Factory shall endeavour to reply to your request to access, rectify or object to the processing of personal data, or any other additional request for information, within a reasonable time frame.

6. Complaints to the competent authority

If you believe that TSF Factory does not comply with its obligations in terms of your personal data, you may make a complaint or a request to the competent authority. The competent authority is the data-protection authority, to which you may make a request by email.


On your first visit to the TSF Factory website, you are warned that information about your browsing may be saved in files named ‘cookies’. Our cookie policy enables you to better understand the measures we take in terms of browsing on our website. In particular, it informs you about all the cookies present on our website and their purpose (part I) and informs you about the possibility of configuring your browser to process cookies differently from the pre-installed method (part II).

1. General information about the cookies present on the TSF Factory website

When you visit its website, TSF Factory installs cookies on your terminal’s (computer, tablet, mobile, etc.) hard drive, in order to ensure smooth and optimal browsing on our website and to collect information about how you use the website. If you do not want cookies to be installed when you visit, you may indicate this.

Cookies are small text files of limited size that enable us to recognise your computer, tablet or mobile, in order to personalise the services that we offer you. In particular, cookies enable us to recognise your computer when you next visit the website.

The information collected via cookies does not enable us to identify you by name in any way. They are used exclusively for our specific needs, in order to improve the interactive nature and performance of our website and send you content that is customised for your interests. None of this information is disclosed to third parties, except when TSF Factory has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or legal authority authorised to acquire it.

2. Configuring your cookie preferences

You may accept or reject the installation of cookies at any time.

You have various cookie-configuration tools.

Most internet browsers are configured to authorise the installation of cookies by default. Your browser gives you the opportunity to change these standard settings so that all cookies are systematically rejected, or only some cookies are accepted or rejected according to their issuer.

IMPORTANT: However, we would like to draw your attention to the fact that rejecting the installation of cookies on your terminal may alter your user experience and limit your access to certain services or features of this website. TSF Factory bears no liability for the consequences of your browsing experience being degraded due to your choice to reject, delete or block cookies that are necessary for the operation of the website. These consequences may not constitute damage and you may not claim any compensation as a result.

Your browser also enables you to delete existing cookies on your terminal or to be notified when new cookies may be installed on your terminal. This configuration has no effect on your browsing, but you lose all the benefits provided by the cookie.

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